Monitoring - The Validic team has address the issue and all systems are caught up. We will continue to monitor to ensure that no new issues come up.
Jul 11, 2025 - 14:30 EDT
Identified - We have identified the issue and are working on a fix and monitoring all systems.
More updates will be posted here as they are available.

Jul 11, 2025 - 11:48 EDT
Investigating - Validic is currently investigating possible issues with Validic API data delivery and API calls.
As a result, you may see delays or errors when attempting to make calls to the API to access data or manage users.

We will post updates here as they are available.

Jul 11, 2025 - 11:10 EDT
Clinician Operational
Admin Operational
Integrations Operational
HealthBridge App Operational
Service Desk Phone Line Operational
90 days ago
100.0 % uptime
Today
ETL export Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

Unresolved incident: API data delays or errors.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.